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The quarterly newsletter for property factors and block managers who do things, properly.

Welcome to the Properly Newsletter from CPL Software. The newsletter for Property Factors and Block Managers who do things, properly.


IMPROVED EFFICIENCIES  Automate your business processes with dedicated solutions for property factors and block managers. Streamline manual tasks to free up time and money and spend more time and money creating value elsewhere in your business. By bringing processes online everyone in the business can work ‘on’ the business rather than working ‘in’ the business.  Overall, by improving efficiencies, you will gain better communication between clients, contractors, the team, suppliers and external agencies.

REDUCE RISK Bringing processes online will help to reduce the risk to your business. You and your team will save time and money not having to search for or replace lost items like paperwork, keys or invoices. Automation of compliance matters will help the team stay on track and be accountable for responding in a timely manner, therefore reducing time spent in potentially damaging Tribunals.

DIGITISATION Show your clients you are progressive and staying up to date with technology. When you digitise, you improve communication between clients, contractors, the team, suppliers and external agencies.

GREATER TRANSPARENCY With full transparency of  information, Directors, Management and the team will have easy access to and visibility of the entire portfolio. This is a fantastic benefit when team members are off on holiday or not in the office. Transparency of information also allows your staff to be fully accountable for their own workload and achievement of their KPI’s.

COST SAVINGS By automating your manual processes and being more in control of what is going in and out of the business, you will begin to see cost savings – time and money. Your staff will be more efficient and your processes will use less resources which all leads to cost improvements.

IMPROVED BRAND PERCEPTION Professional software both externally and internally results in a more efficient business and improved brand perception. Future proof your business with a system designed specifically for property factors and block managers.


DIRECTORS can access high level financial graphs, KPI’s and reports. Having this information to hand will assist you in setting objectives and targets and help you to plan the business strategy. You can predict future trends, take proactive action and reduce unnecessary risk.

ACCOUNTS AND FINANCE will use for all aspects of finance and accounts including Credit Control and Debt Recovery, your software allow you to will gain insight into facts and figures and take action – proactively and reactively as and when needed.

PROPERTY MANAGERS AND BLOCK MANAGERS will use the dedicated software everyday to manage their portfolios with clarity and ease. They can also use the system to prepare for new properties coming into the business, keeping them ahead of schedule. And it can be used to help the team avoid FTT’s as they can monitor the progress of any ongoing tasks or disputes.

RECEPTION can utilise the software to divert calls and information to the appropriate team member quickly and easily. Incoming emails will be sorted automatically with no human interference to land in the inbox of the person in the business who needs it. All communications and correspondence between the business and clients will be visible to all who need it, making dealing with clients efficient and impressive.


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