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Education and Awareness of the Role of the Property Factor
Education and Awareness of the Role of the Property Factor The role of the…
Property Factoring and Customer Service in Housing Associations
Property factoring and customer service in housing associations Customer care charters are commonplace in…
Housing Associations and Digital Transformation – What Is Your Strategy?
Housing Associations and Digital Transformation – What Is Your Strategy? The switch to digital…
Housing Associations – Get What You Need to Make Finance & Billing Easier
Housing Associations – Get What You Need to Make Finance & Billing Easier We can’t…
Does Your Housing Management Software Do Property Factoring?
Does Your Housing Management Software Do Property Factoring? We've put together a list of…
We Need to Talk About Apportionments in Housing Associations
We Need to Talk About Apportionments in Housing Associations The CPL Software team work with…
Is Your Housing Management Software Doing Your Property Factoring?
Is Your Housing Management Software Doing Your Property Factoring? We've put together a list of…
Training in 2023 for Property Factors and Managers
Training in 2023 for Property Factors and Managers - It's the start of a new…
Could Tech Add Magic to the Moments of Truth in Your Business?
When we think of transforming how we do business, we might often think about huge…
Owners’ Associations: A Simple Guide to Setting One Up
Owners’ Associations: A Simple Guide to Setting One Up When a block of flats,…
How Can Property Managers Encourage Setting Up Owners’ Associations?
How Can Property Managers Encourage Setting Up Owners' Associations? For anyone who lives in…
What Is The Best Efficiency Tool For Property Management Companies?
As featured in ARMA's AQD Spring Edition. “Efficiency is doing better what is already being…
PMAS Dinner and Excellence Awards 2022
Oh what a night! We were delighted to be lead sponsors of this year’s PMAS…
Blocktalk Podcast with Lorraine MacDonald, Owner and MD Speirs Gumley
We spoke to Lorraine McDonald, owner, and MD of Speirs Gumley on the Blocktalk Podcast.…
Social Media for Property Management Companies: Is Your Content Inspiring?
What type of posts should a property management business be sharing? Disclose all is so…
Work From Home? Or Back To The Office? What Blended Working Means For One Property Management Company
Work From Home? Or Back To The Office? What Blended Working Means For One Property…
Blocktalk Podcast #2 with James Groves, MD, Indigo Swan
Welcome to the transcript of the second episode of the Blocktalk Podcast with James Groves,…
Blocktalk Podcast #1: Interview With Dr Nigel Glen CEO ARMA
Every week we will publish the Blocktalk Podcast interviews for those who prefer to read…
3 Simple Ways Your Property Management Company Can Delight Owners
3 Simple Ways Your Property Management Company Can Delight Owners As customers of so…
The Property Factors Act Scotland. A CPL Review Of The Revisions.
Scotland has always been at the forefront of property management legislation. The Property Factors Act…
5 Effective Ways to Transform Your Property Management Business Processes
How do you make it easy to transform your property management processes? Our Top 5…
Can the Property Management Influence Good Material Choices?
On our Blockworx site, we've been sharing a series of articles on the subject of…
Can property managers encourage more sustainable outdoor spaces?
Sustainability in property management has been gaining traction over the years and its an area…
Sustainability standards in property management – does the sector need a roadmap?
As all eyes are turning to Glasgow and the rescheduled COP26 conference in September, we…
How does your property management team deal with complaints?
Complaints. It’s a tricky topic isn’t it? What if we call it feedback? Or constructive…
IRPM and ARMA Mental Health Survey
Mental health has quite rightly been given a lot of attention during the last year.…
Property Management Courses 2021 – Our Essential Guide
In our last article we looked at some of the qualifications available for Property Managers…
Are qualifications and CPD necessary for a career in property management?
Are qualifications and CPD necessary for a career in property management? Residential Property Management is…
Is your Property Management software giving you everything you need it to? We’ve put together a list of 21 essential jobs your software should be helping you with in 2021.
Is your Property Management software giving you everything you need it to? We've put together…
Software problems could be down to human error. What’s the answer?
Property management software problems could be down to human error. What’s the answer? Have you…
Will Training Feature in Your 2021 Plans?
How important is training in your business? As with anything, we can all be guilty…
How Do We Save Scotland’s Tenements – Part II, Solutions
In our last article we introduced the problems with the repair and maintenance of Scotland’s…
How can we save Scotland’s iconic tenements?
In Scotland, when you use the word, “tenement”, what traditionally comes to mind is a…
A Tale of Two Streets – Is Property Management Really Necessary?
A meander along Down Avenue Down Avenue is a street that has a mix of…
3 Good Reasons Why Property Managers Need to Connect Easily with Contractors
In a world where communicating has never been easier, why do some businesses still get…
How has residential property management changed over the last 10 years?
How has property management changed over the last 10 years? In our last article we…
What changes are in store for residential property managers in the next 10 years? And will you be ready?
2010. Does it feel like it was that long ago? In 2010, 3D TV arrived,…
How can technology help Residential Property Managers build better relationships with customers?
“How technology saved contractors during the virus crisis”. Possibly not one of the most read…
How can you make it easier to connect with Contractors?
Imagine this. It’s 2015. It’s Saturday night and you, your partner or your family are…
Overcoming Business Challenges During Lockdown
We asked Brian, our MD, to tell us about his lockdown experiences in both his…
We’ve reached our 10 Year Milestone in Business…in Lockdown
We can't believe it's been 10 year's since we started the business. Time flies! Thank…
Cloud Server or In House servers for Property Factors and Block Managers
Is there any business that hasn't had to adjust to the COVID-19 situation we find…
Extended Support Opening Hours – Taking care of business
The week before last, our team got together to discuss how we can help our…
COVID-19: How we’re helping clients take care of business
Whilst we need to look after ourselves, our family and friends during this time, there's…
PMAS Conference 2019
Tomorrow, we’re in attendance at the PMAS Conference 2019 in Glasgow. This year’s theme is…
CLIENT STORY: HACKING & PATERSON AND CPL SOFTWARE
Client Story: Hacking & Paterson “Good afternoon. It’s a pleasure to be able to say to…
DATA MIGRATION MADE EASY
You’ve lived in your beautiful four bedroom home with your husband or wife for more…
ARE YOU EXCEEDING CLIENT EXPECTATIONS BY EMBRACING DIGITAL TECHNOLOGY?
Are you utilising digital technology to exceed your client expectations? According to Statista.com, “As of February…
NEWTON PROPERTY MANAGEMENT AND CPL CLIENT STORY
Newton’s Property Management and CPL Client Story What does chalk and cheese have to do…
CHANGE – HOW ADAPTABLE IS YOUR BUSINESS?
Change is never easy. However, more often than not, it’s necessary. Greek philosopher Heraclitus imparted…
HOW DO YOU MANAGE YOUR CLIENT EXPECTATIONS?
‘A lavishly imagined dream’, the Emirates Palace hotel in Abu Dhabi is one of the…
WHY GO PAPERLESS, WHEN YOU CAN GO PAPER-LIGHT?
Is paper-light more achievable than paperless? In Business Week, 44 years ago, an article with…
HOUSING ASSOCIATIONS – THE SECTOR IN 2040 (SFHA CONFERENCE 2019)
As supporters of the Scottish Federation of Housing Associations, we were delighted to exhibit at…
FIRST TIER TRIBUNALS – TRAINING FOR PROPERTY FACTORS AND BLOCK MANAGERS
Are your Property Factors or Block Managers trained to deal with First Tier Tribunals? In…
FIRST TIER TRIBUNALS – PART 2: MANAGEMENT DATA AND SLA’s
Last week’s blog post discussed improving communications and implementing processes to remove the stresses relating…
FIRST TIER TRIBUNALS – PART 1: COMMUNICATIONS
There are many reasons why you may find yourself involved in First Tier Tribunals (FTT’s).…
WE’RE HIRING – TRAINING AND IMPLEMENTATION SPECIALIST
CPL Software is hiring. Are you ready for a new challenge? We’re looking for a…
CAN PROPERTY FACTORS AND BLOCK MANAGERS TAKE THE LEAD TO HELP CLIMATE CHANGE?
In our last post we gave our Top Ten Tips for reducing the carbon footprint…
HOW CAN PROPERTY FACTORS AND BLOCK MANAGERS MAKE A POSITIVE IMPACT ON CLIMATE CHANGE?
Scotland and the UK Government have declared a climate emergency. Scotland’s First Minister said that…
CONNECTING WITH CONTRACTORS
The task of connecting with Contractors on behalf of your clients is wide and varied.…
FIRE SAFETY – HOW DO YOU STAY COMPLIANT AND FUTURE PROOF?
There has been talk of many changes in Fire Safety and Fire Regulations which may…
Digital Technology Will Transform How Housing Associations Work
According to the SFHA, “Digital technology will transform how housing associations work, making staff and…
A PROPERTY FACTOR’S WINTER’S TALE
A Property Factor’s Winter’s Tale Winter is a time of year when property factors and block…
