RESOURCE HUB
We’ve put together a range of resources that we hope you find useful
Downloadable guides and insights from the CPL Software team
Our Resource Hub provides useful guides, white papers, downloads, industry research, and insights for property factors, property manager, block managers, and housing associations.




UNITED KINGDOM
WHO IS IT FOR? Housing Associations
UNITED KINGDOM
WHO IS IT FOR? Housing Associations
UNITED KINGDOM
WHO IS IT FOR? Housing Associations
GUIDE: How Can You Improve Customer Complaints Handling in Your Housing Association?
A guide for housing associations seeking to upgrade and improve their complaints handling process.
GUIDE: Automating the Handover Process in Your Housing Association
A guide for housing associations who want to automate the handover process.
GUIDE: Property Factoring in Housing Associations. How Does Your Housing Association Handle Property Factoring Customer Contact?
A quick guide for Housing Associations looking for more efficient ways to manage property factoring processes and achieve customer care promises.



UNITED KINGDOM
WHO IS IT FOR? Housing Associations
UNITED KINGDOM
WHO IS IT FOR? Housing Associations
UNITED KINGDOM
WHO IS IT FOR? Housing Associations
GUIDE: Property Factoring in Housing Associations. How to gain more transparency and compliance in finance departments.
In this guide, you will discover how the CPL system will automate property factoring finance and billing functions in your housing association or local authority.
GUIDE: We Need to Talk About Apportionments. Our guide to doing apportionments efficiently.
In this guide aimed specifically at Housing Associations, we take you through some of the problems housing associations face and, how they can be resolved.
GUIDE: What Does Fully Integrated Property Factoring Software for Housing Associations Look Like?
We know that housing associations struggle with a property factoring solution, so why are organisations still continuing to do ‘get by’, when they don’t have to?



UNITED KINGDOM
WHO IS IT FOR? Housing Associations
UNITED KINGDOM
WHO IS IT FOR? Property Factors, Block Managers, Housing Associations
UNITED KINGDOM
WHO IS IT FOR? Property Factors, Block Managers, Housing Associations
GUIDE: The How, What, Who, When and Why of Investing in Property Factoring Specific Software
A guide for Housing Associations to help navigate the questions an organisation might consider when investing in property factoring specific software.
GUIDE: Truths and Dares. Could tech help add some magic to the moments of truth in your business?
In this guide, there’s examples of where moments of truth are in a property management business, and we dare you to think about how tech could help add some magic to your moments of truth.
GUIDE: The Ant and the Grasshopper Approach to Sustainability in the Property Management Industry
In this guide, we offer some ideas for property management companies who are looking to add more quick, effective, and beneficial sustainability measures to their portfolio.