‘A lavishly imagined dream’, the Emirates Palace hotel in Abu Dhabi is one of the world’s most luxurious hotels. Described on their website as ‘the definition of an unrivalled and Arabian fantasy” and costing £300 per night, already your expectations…
Is paper-light more achievable than paperless? In Business Week, 44 years ago, an article with the title – ‘Office of the Future” was featured. In the article, the term ‘paperless office’ was coined with the prediction that within 20 years,…
As supporters of the Scottish Federation of Housing Associations, we were delighted to exhibit at the recent SFHA Conference. The Conference took place on the 10th/11th June at Radisson Blu, Glasgow. One of the Panel Sessions we were particularly interested…
Are your Property Factors or Block Managers trained to deal with First Tier Tribunals? In our first blog about First Tier Tribunals, we briefly covered training available in the industry. However, as it’s an important area of your business to…
Last week’s blog post discussed improving communications and implementing processes to remove the stresses relating to First Tier Tribunals (FTT’s) and Tribunals. These complaints take up time for a Property Factoring or Block Management company. However, effective management and monitoring…
There are many reasons why you may find yourself involved in First Tier Tribunals (FTT’s). This can range from complaints about service or administration charges to the costs of building insurance or leasehold disputes. Any complaint takes up time and…
CPL Software is hiring. Are you ready for a new challenge? We’re looking for a dynamic and enthusiastic Training and Implementation Specialist to join our small but perfectly formed team. You will be a good communicator who enjoys providing a…
In our last post we gave our Top Ten Tips for reducing the carbon footprint of your office. As Property Factors and Block Managers, could you give your clients tips to help them contribute positively to climate change? We’ve already…
Scotland and the UK Government have declared a climate emergency. Scotland’s First Minister said that this declaration was a ‘public promise‘ to act on climate change. “Scotland will lead by example” and we’ve already witnessed actions including the introduction of…
The task of connecting with Contractors on behalf of your clients is wide and varied. You have to manage routine tasks like gardening and window cleaning for all of your clients. And then there’s the more challenging unplanned jobs when…
